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Supercharge marketing and draw German visitors your way

My recent project was the translation of a flyer for a local tourist bureau. It was an abstract of the county with essential info “on a glance” for individual travelers and groups, for travel agencies and business travelers. What was so special about?

By itself or on top of other international business outreach, such a flyer is an effective step to initiate outreach activity and communication with foreign tourists, travel agencies and international (local) companies.

The multi-purpose of a beautifully designed, written and translated flyer is countless.

Here are just a view ideas on its multi-use:

  • post it on your website for your foreign website visitors to get an individualized Welcome in their language
  • post it to Facebook, Pinterest, LinkedIn, etc. to show your openness to other cultures
  • send the flyer per email as outreach to foreign language tourist bureaus
  • send the flyer within the response email to received inquiries from visitors of that language (hint: even when they inquire in your language)
  • print flyer and hang it up in the local tourism office or other bureaus/convention centers/chambers of commerce for foreign by-passers
  • send the flyer to international companies who meet with international clients and associations

…get creative and write further ideas in the comments below

 

What is the essential info that best presents your region, county, city, etc. at a glance?

There are view elements that just sums it up far and wide:

  • a simplified (illustrated) map of the city/region/county/state…
  • a few key info of that city, region, etc. – a paragraph fast to read and crap attention
  • a bullet point list of the attractions close by and further away
  • graphics of local photographer(s) with credits
  • a contact person, title, address, website, phone number
  • social media info
  • a list of annual special events
  • a table with neighboring cities and areas, the distances and the driving times

and finally: A call to action – request a kit, a brochure, etc. and a #hashtag for social networks buzz

 

A graphically attractive flyer with useful info is not only business-friendly, it also is cost and time efficient because you can use it year after year after year.

In your favorite graphics tool, such as In-Design, Publisher or Canva (even the comprehensive free version is sufficient), create a template that integrates all your brand elements. After the initial flyer is completed with all info and graphics, in the following year, you only need to update specific info such as events, possibly attractions and graphic artists and such.

Translators are using tools to be efficient with their translation. If you are working with the same translator or agency, you might get fee reductions due to existing translations and recycling of previous translations (more about in a next blog post where I elaborate on the human species “translators” and how to work with them).

It is one step, maybe the first, maybe the only step to reaching out to foreign tourists in their language and make them feel welcome! Imagine the ripples this one gesture can make.

With that, go create this one or two page flyer of your region or property and we can help you translate it into German language.

Bilingual Calendar Shenanigans

Bilingual Calendar Shenanigans

Currently, I am planning our trip to Europe this summer. We will be traveling to Germany, France, Italy, Austria and Czech Republic to visit family, doing some research and business.
But mostly, we will be in Germany. A close ally with lots of travel planning experience is my mother in Germany. The first thing she told me was to check the German holidays and school break schedule as those days and weeks would influence prices, possible reservation needed for popular destinations, transportation, and crowdedness in trains, planes and on the Autobahn. And that schedule is not uniform in all Germany. German public holidays, except for the German Unity Day, are determined by the federal states (“Bundesländer”), however, school holiday breaks may vary from region to region.

 

Following are very handy websites for getting informed about those dates.

 

In English:

 

Und in Deutsch:

 

You also should take those days well in consideration when doing business in Germany. Yes, for traveling to Germany but also for planning on
  • launching a new product or service,
  • having an email campaign where you like to engage Germans in Germany, or
  • holding international meetings – online or offline on site –
to name just a few other occasions.

 

Seasonal Greetings for your International Customers

Seasonal Greetings for your International Customers

Imagine, you spend a wonderful vacation in a far away city, ate in a nice restaurant, had an adventurous time with a rented bike, took an RV to cross the country, you bought a special souvenir in a store, or took a guided tour or learned cooking overseas … and then, in the mail, you receive a Christmas card from that other country and it wishes you Christmas in their language and in yours, it’s even personalized with your name or another special note that tells you, they mean YOU.

Imagine, you have a local ethnic community that buys your products and services, are your guests and visitors. Can you show them gratitude in a similar way?

Christmas and New Year cards are displayed during the holiday season, the time of giving, next to your other Christmas cards. How many time during that Christmas time did you think of that service, product, the people you met there, the memories? Quite often.

Take that hour or two to thank those who made your (business) day, and show gratitude in their language.

I put together for you a sheet with saying “Merry Christmas” and “Happy New Year” in many of the European languages for you to send a personalized note if you wish. Enter your email here and we will send the paper to you.

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Tree Lighting with an Attitude

Tree Lighting with an Attitude

Christmas tree lighting in the US is done in almost every town and city in the US and most Europe around the first Advent. Adding Lights (also known as Fairy lights) to a needle tree goes back to the 18th century Germany where Christmas trees were decorated in upper-class homes with candles which symbolizes Christ being the light of the world. Displaying the trees publicly became popular in the early 20th century, candles were exchanged for electrical lighting.

Adding a tree to your business property and creating a lightning ceremony can become a wonderful annual tradition to your customers, visitors, and people who work for you. There is a gentle touch, a warm light that can bring all people coming in contact with it into a holiday mood of your considerate creation, leading up to Christmas Eve and Day with Christ-in-mass’ or Christ-consciousness.

12 Culture Nuggets for Business Travel in Italy

12 Culture Nuggets for Business Travel in Italy

Being in Italy, exactly in Catona, Calabria, for the first time, gives me a good reason to write about specifics of the south Italian everyday life and hints of thoughts for fellow travelers with formal reasons, such as business. I am in good company with my Italian-born American husband visiting my parents in law and, therefore, experiencing Italian culture as close as it gets in becoming part of an Italian family. Without further ado:

1. Hospitality
Hospitality plays a key role in the Italian culture, also the business culture. Home-made drinks and the delicious home-made food is offered. Invitations are not refused and allow time to know each other better.

2. Narrowing streets
Villages and cities are grown organically over hundreds of years and space are limited. When the streets were built, there were no cars yet, now cars parked left and right. Streets become one-lane-streets (with two-way traffic). When renting a car, get full coverage, it’s worth your peace of mind. When using your US-bought GPS or GPS app be nice to it as it’s working hard to identify and pronouncing the tiny twisty streets with some difficulties in defining left and right.

3. Small cars and micro driving
Narrow streets call for tiny cars, small cars, more an extension of arms and legs. As crazy and rule-ignoring it might seem for Americans or Germans, Italians are good drivers in my opinion. They know how to drive the narrow, one-lane streets and hills and watch for humans, especially kids – as pedestrian walkways often are non-existent. Waving ‘hello’, entering a steep curve or street is done with the horn … How to adapt? Drive with your gut, not with your head, there is more room to a tiny street than you think.

4. The midday siesta
Streets and people are busy until noon or 1 pm, then cities and towns become quiet and empty. It is time for a lunch and the midday rest afterward. People disappear from streets, stores are closing, street fairs get broken down (yes, I saw it!). Only cafes, restaurants, gelaterias and such are open. Quiet time everywhere … until about 4 pm in the afternoon when everything comes back to life (fair boots get built up again).
You can’t do business during those times, best you just do the same. It might feel awkward to not be able to do anything, yet after two days, it seems natural – and actually feels good.

5. Passeggiata and getting together
Walking through the streets at around 6 pm gives a picture quite unknown to Americans. In courts and alleys, people sit together and talk, they stand at street corners and sit on banks in parks and marinas. They talk, they go for walks, and they just lean out of the window and watch people. They just are, aware of the surroundings, ready to be seen. For the time being there, if you haven’t before, just follow one such activity as a routine, and you will watch the meaning of this casual togetherness growing every day and allowing the space for things to happen.

6. Shopping
Shopping is different for there are still much more individual stores: shoe store, clothing store, bags, bakeries, butcher stores, tobacco and news store, pharmacy etc. And for going in a store, attention is individualized and secluded. Even in the smallest town, there is a fine dresses boutique: families are large and marriages and birthdays, communion, etc. are more frequently and elegant robes needed more frequently. Appearance is very important. There is a dress code in business; appearance stands in relation to success and competence. And remember: everything is closed for the midday break, and shut down at 6 to 8 pm, no business on Sunday, Catholic festivities and national holidays.

7. The garbage in the streets
In parts of Italy (usually those regions with less tourism) is lots of garbage. On the beach, across a beautiful house, next to tourism beach bars, in the streets, on picnic sites in the forest – and I mean lots of garbage.
At home, there is a strict recycling separation of garbage, yet the attitude stops behind the door, an attitude that no law can regulate. Sadly, learn to watch away and ignore it. And make sure you don’t add to it.

8. Greetings
Meeting families or friends in the street greet each other with kisses left and right on the cheeks. Older persons and women will always be introduced first. People well known may become a warm embrace, also in business settings. In general and everywhere greet with “Buongiorno” (good morning) and “Buonasera” (good afternoon/evening), it’s a polite manner. Business partners shake hands, always in a standing position, with each individual person (no waving to the group).

9. The Italian language
Hand-gestured, expressively pronounced discussions.
With astonishment, I observed my Italian-born now American husband. When he talks in English or with us in German, he has this down-to-earth, neutral (beautiful) voice. However, observing him talking his favorite topic with his cousins and extended friends, he transforms into that full-body expressive gesturing being with a lively voice whose sound alone speaks (even if you don´t know the language).
Italians use most likely the most of the body language of all European countries. I actually decided to bring some of that expressive character over into my English and German language. How would your speech change with more emotional emphasis and expression? Speaking simultaneous and interrupting – also during business meetings – is part of the Italian communication style.

10. Respect, status, and hierarchy
Status and hierarchy are essential in Italian society, power and age are highly respected, and much attention is also given to children. Building close and trusting relationships is very important in Italian’s business culture. A well-connected person can make the right introduction for you.

11. The food
Food is socializing. Food is, of course, different in the various regions of Italy, food
reflects the various life situations of the people. Often, people were poor and used what they had on pasta and vegetable and fruits and spices out of their gardens. It was not a fancy cuisine as it seems sometimes nowadays. What really stroke me was the fresh pasta: what a difference. It is definitely worth the extra work of making and cleaning up the machine afterward. Even a simple menu starts with antipasti and bread, then there is a pasta dish, after that the meat is served – by itself on the plate or with salad and vegetables – then there is fruits or dessert. Hint: hold yourself back at the delicious antipasti and the pasta dish as you don’t know what’s still coming to the table. Business meetings over lunch can take up to three hours.

12. Coffee Espresso
A small espresso or a lungo espresso are both small – compared to American’s grande or venti size coffees. However, the brewing method and the essential strength of it feels satisfying and enough for the hours to come. Even a little sugar soothes the strength and supports the effectiveness. “Latte” is the Italian word for milk, so no shortcuts in ordering your drink (unless you want indeed milk.